Terms
The deal between you and us. Short, because a long one usually means somebody is hiding something.
Last updated 21 October 2026
These terms are between you and Unsocial Studiio (ABN 88 998 861 786), of 24 Kembla Street, Wollongong NSW 2500. By creating an account or using the platform at app.unsocialstudiio.com, you agree to them.
The platform is offered to businesses, wherever they are.
"You" means the studio or agency holding the account, and anyone you let use it.
Unsocial Studiio helps studios and agencies plan content, publish it, and manage reviews and comments across the accounts their clients already own. It connects to Google, Instagram, Facebook and Notion on your instruction.
We build features as they are ready and we may change them. If we remove something you rely on, we will tell you before we do it.
This is the part that matters most, so it is in plain words.
When you connect an account belonging to a client, you are telling us you have their permission to do it. We take you at your word. We have no way to check, and we rely on you being straight with us.
You are responsible for having whatever authority you need from your clients to read their reviews, read their comments, reply on their behalf and publish on their behalf. If a client disputes that, it is between you and them.
You must also follow the rules of the platforms you connect. Google, Meta and Notion each have their own terms, and using our product does not exempt you from them. If one of them suspends an account, we cannot restore it.
Everything you put into the platform, and everything on the accounts you connect, belongs to you or your client. Not to us.
You give us permission to store, process and transmit it only so far as we need to in order to run the product for you. That permission ends when you delete the content or close your account.
If you do any of these we may suspend or close your account. Where it is reasonable to do so we will warn you first.
If a payment fails we will retry it and let you know. If it stays unpaid, we may suspend the account until it is settled.
We work to keep the platform running and we do not promise it will never be down. We depend on Google, Meta, Notion, Stripe and our hosting providers, and when one of them has an outage, so do we.
We will give notice of planned maintenance where we reasonably can.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability can be limited, we limit it to resupplying the service or paying the cost of having it resupplied.
To the extent the law allows, we are not liable for indirect or consequential loss, including lost profits, lost business or lost data, and our total liability in any 12 month period is limited to the amount you paid us in that period.
We are not responsible for what happens on a connected platform: a post that underperforms, an account a platform suspends, or a review a platform removes.
You can close your account whenever you like, from Settings. See Data deletion for what happens to your data.
We may close your account if you break these terms, if your payments stay unpaid, or if we stop offering the service. If we stop offering the service we will give you reasonable notice and refund any period you have paid for but not used.
Where a breach is serious, we may suspend or close your account immediately and without warning. Serious means things like connecting an account without permission, posting fake reviews, sending spam or anything unlawful, trying to get into data that is not yours, or a complaint from a client or a platform that we reasonably believe is well founded. In that case we do not refund any period you have already paid for. We keep a closed account for 14 days in case the closure was a mistake, then delete it. During those 14 days you can ask us for a copy of your data at support@unsocialstudiio.com, and we will send it unless the law or a platform prevents it. Content in your own Notion workspace is not affected: it was always yours and stays where it is. We may keep records of what happened for as long as we need to protect ourselves and other users. Where the breach is not serious, we will warn you first and give you a fair chance to fix it, as section 6 says.
We may update these terms. If a change materially affects you, we will email you at least 30 days before it takes effect. Continuing to use the platform after that means you accept the change.
These terms are governed by the law of New South Wales, Australia, and the courts of New South Wales have jurisdiction.
Questions, complaints, or anything that reads wrong: support@unsocialstudiio.com.